James Daunt: The boss who saved the bookshop

James Daunt founded his own independent book shop and then rescued two nationwide chains that were heading for oblivion - Waterstones in the UK and Barnes & Noble in the United States. He has arguably done more than anyone else to ensure the survival of the local bookshop despite the rise of Amazon and e-reading. He is also one of the few business leaders to have enjoyed success on both sides of the Atlantic. In this episode of Business Studies Daunt explains with remarkable clarity how he did it and why he quit a successful career in banking to run bookshops.